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Privacy Policy

Last updated September 29, 2026

Adaptive Mortgage Solutions ("we," "us," or "our") is a licensed mortgage broker, Company NMLS #2022974. This policy explains what information we collect through our website, phone, text, and email, how we use it, who we share it with, and the choices you have.

Loan applications

If you apply for a loan, the financial information in your application is also covered by our federal privacy notice under the Gramm-Leach-Bliley Act, which we give you as part of the application process. Where that notice and this policy differ, the federal notice controls for your application information.

Information we collect

Information you give us

• Contact details such as your name, email address, and phone number.
• Details about the loan you're looking for, such as loan type, property type, property address, and estimated credit range, plus anything you choose to include in a message to us.
• If you apply through our secure application, the financial and personal information a mortgage application requires, such as income, assets, employment history, and Social Security number.

Information collected automatically

• Your IP address, browser type, and device type.
• The pages you visit and how you arrived at our site, including whether you clicked an online ad.

We collect this through cookies and similar technologies. Our Cookie Policy explains how they work and how to control them.

How we use your information

• To respond to your quote request and answer your questions.
• To compare loan options from our network of wholesale lenders and prepare quotes for you.
• To process, underwrite, and close a loan you apply for.
• To contact you by phone, text, or email about your inquiry, consistent with the consent you give us.
• To measure and improve our website and advertising.
• To meet our legal, licensing, and regulatory obligations.

How we share your information

We do not sell your personal information. We share it only as needed to help you get a loan or to run our business:

• With the wholesale lenders we submit your loan request to.
• With companies involved in processing and closing your loan, such as credit reporting agencies, appraisers, title companies, and escrow companies.
• With service providers that operate our website, customer relationship software, and messaging systems on our behalf.
• With regulators, government agencies, or others when the law requires it.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. No method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security.

Your choices

• Text messages: reply STOP to any message to opt out, or HELP for help.
• Email: use the unsubscribe link in any marketing email.
• Your information: you can ask to see, correct, or delete the personal information we hold about you. Some records must be kept to meet mortgage record-keeping laws, and we'll tell you if that applies.
• California residents: see our CCPA Notice for the additional rights California law gives you.

Children's privacy

Our website is not intended for anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we'll post the new version on this page and change the "Last updated" date above.

Contact us

If you have questions about this policy or want to make a request about your information, contact us: